Terms and Conditions
Welcome to www.gemshub.in. We are a leading wholesaler of gemstones in India. Our product portfolio includes diamond solitaires and birth stones.
By using the shopping services of the website, you agree to be bound by our terms and conditions. The following terms and conditions supersede any or all previous representations, understandings or agreements and shall prevail, not with standing any variance with any other terms of any order submitted.
www.gemshub.in may at any time be able to modify the agreement without any prior notification. Subsequent to any modified agreement, if you use the services you shall be deemed to have agreed to accept and abide by this modified Agreement.
Product Assurance
Our entire collection of Gemstones and Diamond solitaire are certified.
Product availability
All prices and availability of products are subject to change without prior notice and at the sole discretion of the website.
Pricing
The prices are provided with individual products on the website or can be made available at the request of the member. The prices on the website are also subject to change without prior notice.
The website reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect or erroneous price. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card. In the event the payment has been processed by the website, the same shall be credited to your credit card account and duly notified to the member by email.
Prices of the products listed on the website are fixed and non-negotiable.
Refund Policy of Payment
Buy back - No
Exchange - In case of any breakage customers need to contact gemshub.in within half an hour of delivery, then the exchange can be done by mutual understanding, else wise the exchange will be invalid.
Cancellation Policy:
If you do wish to cancel your order, please follow these easy steps. You must write or call to us within 24 hours of placing the order at gemsgoyal@yahoo.com or whatsapp or call- 9968240294.
Important Notes:
- - Shipping Charges, VAT and duties are not refundable.
- - Return Shipment is at customer's cost
- - Payment Gateway charges, if applicable, will not be refunded. These are billed directly by the payment gateway and are not refunded. For Razorpay payment gateway, these are 2.89 % for all payments using Indian debit/credit cards/Net Banking (except for American Express, which is 4.72%); and 3.54% for all payments from foreign cards. All aforementioned charges are inclusive of applicable GST (18%)
- - Additionally, any additional lab certificate that may have been ordered apart from the free along with the gemstone, shall not be refunded in the return payment.
- - Returns will take 7-10 business days to process (from the receiving date of the product at our address). Please note that the credit card company / banks may take another week to reflect that in your account.